"I just want to take this opportunity to say thanks to you and your staff for the fast, courteous service you folks provide. Thursday night when the furnace quit at our guest house, I spoke to [Fencl Oil employee] about the possibility of an empty gas tank. Instead of waiting for [furnace repair man] to diagnose the problem, he drove out to check the tank, and stayed there until the furnace was up and running. This type of service is one of the reasons I chose Fencl Oil for my fuel provider. You take care of your customers, and are always willing to go the extra for them."
"Thanks for the great service."
"You folks are the best in the business. Many thanks."
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